Returns & Refunds

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also cover the return shipping costs if the return is due to our error (e.g., you received an incorrect or defective item).

You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases, you will receive a refund more quickly. This time frame includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via email of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. However, some products have restrictions and may not be shipped internationally.

When you place an order, we'll estimate shipping and delivery dates based on item availability and your chosen shipping options. Shipping date estimates may appear on the shipping quotes page, depending on the shipping provider.

Please note that shipping rates for many items are weight-based. The weight of each item can be found on its detail page. To comply with shipping company policies, all weights will be rounded up to the next full pound.

Refunds

Once inspected & approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 working days.

Please note that once a refund is confirmed there can sometimes be a delay in banks or other payment services processing this and it showing in your account.

If you wish to claim a refund or reship for a non-delivered item, you must have contacted us about your missing item within 30 days from making your purchase. No refunds or reships for non-delivery will be issued past this date.

Exchanges

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchange is subject to items being in stock, if this is not the case, you will be informed and sent a refund alternatively.

If you would like an exchange please specify this when you contact us.

For any other queries or issues fill in contact form, email info@amicofashion.ie or message us on Instagram @amico.fashion